Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. We are committed to complying with legal obligations and ensuring that your personal data is handled securely and responsibly, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

1. DATA CONTROLLER

The controller of your personal data is Henrique Nuno Pignatelli Cavaco Vasconcelos, located at Quinta de Recião, Estrada de Recião, 5100-873 Lamego, VAT no. 218358130, e-mail: info@quintadereciao.com..

For any questions regarding the protection of your personal data, you can contact us via email at info@quintadereciao.com.

2. PERSONAL DATA COLLECTED

During your interaction with our website, we may collect different types of personal data, including but not limited to:

  • Identification information: name, address, phone number, e-mail, identification document (e.g., passport or ID card number).
  • Payment data: credit card number or other financial details necessary to process your reservation.
  • Stay information: check-in and check-out dates, accommodation preferences, special requests

3. purpose of data processing

The personal data we collect is used for the following purposes:

 

  • Reservation management: to process and confirm your booking, communicate details about your stay, and ensure a pleasant experience.
  • Legal compliance: such as guest registration with tax and security authorities, as required by Portuguese law.
  • Communication: to send information related to your reservation or stay, as well as special offers or promotions, if you have given your consent.
  • Service improvement: to personalize your experience and enhance our services based on your preferences and feedback.

4. LEGAL BASIS FOR PROCESSING

The processing of your personal data is based on the following legal grounds:

 

  • Performance of a contract: necessary for the execution of the accommodation service agreement.
  • Legal obligation: required to comply with legal duties, such as guest registration with the relevant authorities.
  • Consent: if you agree to receive marketing communications and promotions, processing will be based on your explicit consent.

5. DATA RECIPIENTS

Your personal data may be shared with third parties in the following situations:

 

  • Booking platforms: if you make a reservation through third-party platforms (such as Airbnb, Booking.com, etc.), your data will be shared with them in accordance with their respective terms and conditions.
  • Service providers: such as payment processors, cleaning companies, and equipment suppliers necessary for your stay.
  • Legal authorities: to comply with legal obligations, such as guest registration with tax or public safety authorities.

6. data storage and retention

Your personal data will be stored for as long as necessary to fulfill the purposes described above, including:

 

  • Reservation data: retained for the period required to process your booking and meet tax obligations. 
  • Marketing data: if you have consented, your data will be stored until you unsubscribe from our communications.
  • After the necessary period, your data will be securely deleted or anonymized, in accordance with applicable law.

7. data subject rights

In accordance with the GDPR, you have the following rights regarding your personal data:

 

  • Access: You may request a copy of the personal data we hold about you.
  • Rectification: You may correct or update the personal data we maintain.
  • Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Objection: You may object to the processing of your data, particularly for direct marketing purposes.
  • Portability: You may request the transfer of your personal data to another entity.
  • Withdrawal of consent: You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, you may send an email to info@quintadereciao.com

 or contact us directly through our communication channels.

    8. data security

    We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or accidental destruction, such as the use of SSL (Secure Socket Layer) encryption to protect information during transmission. In addition, we ensure that only authorized personnel have access to data, and only when necessary.

    9. Cookies and tracjing technologies

    Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences and tailor content to your needs. You can choose to accept or reject cookies through your browser settings.

    For more information about our cookie practices, please refer to our Cookie Policy.

    10. changes to the privacy policy

    We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Whenever significant changes occur, we will notify our users by email or through a prominent notice on our website.

     

    Last updated: 07/04/2025

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