In the event of a dispute, the consumer may refer the matter to an Alternative Dispute Resolution (ADR) Entity:
National Center for Consumer Conflict Information and Arbitration (CNIACC)
Rua D. Afonso Henriques, 1
4700-030 Braga
Phone: (+351) 253 619 107
E-mail: geral@cniacc.pt
Web: www.cniacc.pt